The Sapience Group
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STRATEGY
ORGANIZATION
Common Questions
Strategic Execution
Cross-Unit Coordination
Organizing for Growth
Improving Organizational Effectiveness
Enabling Change Leadership
Governance Structures
LEADERSHIP
PROGRAMS

Getting the macro (vertical) organization right does not mean the lateral coordination processes will work effectively. Ineffective lateral structures and processes drive problems such as poor decision making, lack of accountability and customer facing capability. Companies need responsiveness and organizational flexibility which is usually derived from lateral processes.

Questions that keep you awake at night:

  1. How do we get our cross-functional teams to work more effectively?
  2. How can we efficiently get work done while having to coordinate globally?
  3. How can we get the matrix to work?
  4. How do we get corporate councils to work effectively and provide cross business leverage and value for the company?

Sapience is about building organizational capability. In this case we focus on a specific one—the lateral organization. We help create, design, and build the various types of lateral organizational capability. We build capability through:

  1. Linking Lateral Processes to Coordination Needs
  2. Strategy-Structure Alignment
  3. Work System Design
  4. Business Process Optimization
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